Outage in WiscNet

WECAN Pewaukee hub device failure

Resolved Major
August 30, 2024 - Started 3 months ago - Lasted 24 days
Official incident page

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Outage Details

During regular maintenance, one WiscNet hub device in the Pewaukee-Waukesha area became unrecoverable. WiscNet personnel are deploying to this site early this morning to replace the failed hub device. One of four members connecting at this site are hard down, and will recover once the hub device is replaced. The remaining members are operating at reduced redundancy.
Components affected
WiscNet Elmbrook School District WiscNet City of Brookfield WiscNet Pewaukee School District WiscNet Waukesha County Technical College
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/23/2024 03:46PM

This incident has been resolved.

MONITORING 3 months ago - at 08/30/2024 05:49PM

WiscNet deployed a replacement device to this hub location about 8:00am Central time this morning, impacted member circuits are stable but we are continuing to monitor.

IDENTIFIED 3 months ago - at 08/30/2024 07:07AM

During regular maintenance, one WiscNet hub device in the Pewaukee-Waukesha area became unrecoverable. WiscNet personnel are deploying to this site early this morning to replace the failed hub device. One of four members connecting at this site are hard down, and will recover once the hub device is replaced. The remaining members are operating at reduced redundancy.

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