Outage in WiscNet

Unreachable alarms from Walworth, Parkview, and Salem school districts

Resolved Major
November 22, 2024 - Started 2 months ago - Lasted 2 days
Official incident page

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Outage Details

Greetings, We are currently seeing your edge equipment unreachable While we investigate can you please confirm the networking equipment on site has power? Thank you.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/24/2024 04:00PM

Greetings,

We are seeing all alarms clear in our monitoring at this time. We will monitor this ticket for the next 24 hours prior to closing this case. Please reach out if you experience any further service interruptions.

Thank you,

Wiscnet NOC
608-442-6761 Opt. 1

MONITORING 2 months ago - at 11/23/2024 03:47PM

Greetings,

We are seeing all alarms clear in our monitoring at this time. We will monitor this ticket for the next 24 hours prior to closing this case. Please reach out if you experience any further service interruptions.

Thank you,

Wiscnet NOC
608-442-6761 Opt. 1

INVESTIGATING 2 months ago - at 11/23/2024 01:47PM

All alarms now observed clear. We have escalated to the local teams for an update. We will keep you posted once we received their updates.

INVESTIGATING 2 months ago - at 11/23/2024 09:02AM

The larger scale outage remains ongoing at this time, we are working with local teams for investigation. Further updates will be supplied as soon as they are available.

INVESTIGATING 2 months ago - at 11/23/2024 04:24AM

The larger scale outage remains ongoing at this time, we are working with local teams for investigation. Further updates will be supplied as soon as they are available.

INVESTIGATING 2 months ago - at 11/22/2024 10:44PM

The larger scale outage remains ongoing at this time, we are working with local teams for investigation. Further updates will be supplied as soon as they are available.

INVESTIGATING 2 months ago - at 11/22/2024 09:09PM

We have confirmed your circuit impact is related to a larger scale outage. We are working with local teams to investigate. Further updates will be supplied as soon as they are available.

INVESTIGATING 2 months ago - at 11/22/2024 08:30PM

We are looking into the circuit to your site. We will supply updates as soon as they become available.

INVESTIGATING 2 months ago - at 11/22/2024 07:19PM

Greetings,

We are currently seeing your edge equipment unreachable While we investigate can you please confirm the networking equipment on site has power?

Thank you.

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