Outage in WiscNet

WiscNet - Green Bay Packaging reporting bouncing circuit

Resolved Minor
February 24, 2025 - Started 8 days ago - Lasted 1 day
Official incident page

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Outage Details

Greetings, After a thorough investigation, the NOC can confirm that we are seeing no active alarms on any devices related to the circuit you reported at this time, and no active maintenance tickets that would affect your service. Based on your report, the detail that your back up service is also flapping would indicate an issue with power or equipment on site. Please verify your power and equipment on site and report your findings back to the NOC. Thank you,
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 02/26/2025 12:00AM

Greetings. WiscNet NOC confirmed via phone call that this was an EIGRP routing protocol problem on the member's VPN network. We will now resolve our ticket to monitor 24 hours.

MONITORING 8 days ago - at 02/24/2025 11:14PM

Greetings. WiscNet NOC confirmed via phone call that this was an EIGRP routing protocol problem on the member's VPN network. We will now resolve our ticket to monitor 24 hours.

INVESTIGATING 8 days ago - at 02/24/2025 04:26PM

Greetings,

After a thorough investigation, the NOC can confirm that we are seeing no active alarms on any devices related to the circuit you reported at this time, and no active maintenance tickets that would affect your service. Based on your report, the detail that your back up service is also flapping would indicate an issue with power or equipment on site. Please verify your power and equipment on site and report your findings back to the NOC.

Thank you,

INVESTIGATING 8 days ago - at 02/24/2025 12:55PM

Greetings,

After a thorough investigation, the NOC can confirm that we are seeing no active alarms on any devices related to the circuit you reported at this time, and no active maintenance tickets that would affect your service. Based on your report, the detail that your back up service is also flapping would indicate an issue with power or equipment on site. Please verify your power and equipment on site and report your findings back to the NOC.

Thank you,

INVESTIGATING 8 days ago - at 02/24/2025 12:40PM

Greetings,

After a thorough investigation, the NOC can confirm that we are seeing no active alarms on any devices related to the circuit you reported at this time, and no active maintenance tickets that would affect your service. Based on your report, the detail that your back up service is also flapping would indicate an issue with power or equipment on site. Please verify your power and equipment on site and report your findings back to the NOC.

Thank you,

INVESTIGATING 8 days ago - at 02/24/2025 12:22PM

Greetings,

After a thorough investigation, the NOC can confirm that we are seeing no active alarms on any devices related to the circuit you reported at this time, and no active maintenance tickets that would affect your service. Based on your report, the detail that your back up service is also flapping would indicate an issue with power or equipment on site. Please verify your power and equipment on site and report your findings back to the NOC.

Thank you,

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