Outage in WiscNet

INC0585338 - Woodruff J1 School District - 3 Alerts: r-woodruffsd - ICMP-ping

Resolved Major

April 28, 2025 - Started 12 months ago - Lasted 1 day
Official incident page

Incident Report

Hello, The NOC observed alarms associated with device r-woodruffsd. The device is not reachable. An email has been sent to the customer to verify power and equipment. Please notify the NOC via phone as well to provide additional information. Thank you, WiscNet NOC 608-442-6761, option 1

Components affected

WiscNet Woodruff J1 School District

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/30/2025 01:00PM

Greetings,

We are now seeing the site is up with no issues and will be resolving this ticket.

MONITORING 12 months ago - at 04/29/2025 12:23PM

Greetings,

We are now seeing the site is up with no issues and will be resolving this ticket.

INVESTIGATING 12 months ago - at 04/29/2025 04:09AM

We are currently seeing the Wiscnet equipment for Woodruff SD as unreachable. Please verify that all power and equipment is functioning onsite, or if you are performing any maintenance work that would disrupt this connection.

Thank you,
WiscNet NOC
608-442-6761, option 1

INVESTIGATING 12 months ago - at 04/29/2025 02:59AM

Hello,

The NOC observed alarms associated with device r-woodruffsd. The device is not reachable. An email has been sent to the customer to verify power and equipment. Please notify the NOC via phone as well to provide additional information.

Thank you,
WiscNet NOC
608-442-6761, option 1

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