Major Network Outage Affecting Multiple SDs

We are seeing all alarms have cleared and work in the field to repair the issue is finished. We will be resolving this ticket.

We are seeing all alarms have cleared and work in the field to repair the issue is finished. We will be resolving this ticket.

We are seeing all alarms have cleared and work in the field to repair the issue is finished. We will be resolving this ticket.

Our partner provider reports:

The last update at 8:12 PM ET was the pedestal and fiber have been replaced on one end. They are now working on the other side.

Team,

Technicians are on-site and investigating this issue - no ETR is available at this time but we assure you once further information is received, it will be provided to you.

Team,

Technicians are on-site and investigating this issue - no ETR is available at this time but we assure you once further information is received, it will be provided to you.

Thank you

Team,

We are working to get techs into the field - no ETA is available at this time but we assure you once further information is received, it will be provided to you.

Thank you

Greetings,

The issue has been isolated to a cut with Brightspeed. We are working to coordinate a repair. No ETR is available at this time. Additional updates will be posted when more information is available.

Greetings,

The Wiscnet NOC is aware of an event affecting your services.
We have engaged our partner to assist in isolating the cause of this event.
No ETR is available at this time but further updates will be provided as they become available.

Thank you