Outage in WiscNet
Major Network Outage Affecting Multiple SDs
Resolved MajorIncident Report
Greetings,
The Wiscnet NOC is aware of an event affecting your services.
We have engaged our partner to assist in isolating the cause of this event.
No ETR is available at this time but further updates will be provided as they become available.
Thank you
Components affected
WiscNet Webster School District WiscNet Osceola School District WiscNet Plum City School District WiscNet Prescott School District WiscNet Shell Lake School District WiscNet Glenwood City School District WiscNet Frederic School District WiscNet Flambeau School District WiscNet Saint Croix Central School District WiscNet Elmwood School DistrictTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/08/2025 07:00AM
We are seeing all alarms have cleared and work in the field to repair the issue is finished. We will be resolving this ticket.
MONITORING
11 months ago - at 05/07/2025 06:41AM
We are seeing all alarms have cleared and work in the field to repair the issue is finished. We will be resolving this ticket.
MONITORING
11 months ago - at 05/07/2025 06:26AM
We are seeing all alarms have cleared and work in the field to repair the issue is finished. We will be resolving this ticket.
IDENTIFIED
11 months ago - at 05/07/2025 01:30AM
Our partner provider reports:
The last update at 8:12 PM ET was the pedestal and fiber have been replaced on one end. They are now working on the other side.
IDENTIFIED
11 months ago - at 05/06/2025 11:45PM
Team,
Technicians are on-site and investigating this issue - no ETR is available at this time but we assure you once further information is received, it will be provided to you.
IDENTIFIED
12 months ago - at 05/06/2025 09:41PM
Team,
Technicians are on-site and investigating this issue - no ETR is available at this time but we assure you once further information is received, it will be provided to you.
Thank you
IDENTIFIED
12 months ago - at 05/06/2025 07:08PM
Team,
We are working to get techs into the field - no ETA is available at this time but we assure you once further information is received, it will be provided to you.
Thank you
IDENTIFIED
12 months ago - at 05/06/2025 04:21PM
Greetings,
The issue has been isolated to a cut with Brightspeed. We are working to coordinate a repair. No ETR is available at this time. Additional updates will be posted when more information is available.
INVESTIGATING
12 months ago - at 05/06/2025 04:15PM
Greetings,
The Wiscnet NOC is aware of an event affecting your services.
We have engaged our partner to assist in isolating the cause of this event.
No ETR is available at this time but further updates will be provided as they become available.
Thank you
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