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Outage in WiscNet

1 Alert: r-onalaska-hub - linkUpDown

Resolved Major
May 12, 2025 - Started 11 months ago - Lasted 2 days
Official incident page

Incident Report

Greetings, Beginning around 05/12/2025 17:19:02 CDT the WiscNet NOC received alarms indicating that equipment at this location is unreachable. The NOC has confirmed that we are unable to reach member site equipment at this time. The NOC has received confirmation that equipment on site is confirmed to be powered on and properly cabled. As such, the NOC will proceed to engage our partner provider for investigation into this event. As additional information is received, we will update you accordingly. Thank you, WiscNet NOC 608-442-6761 option 1 noc@wiscnet.net

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/14/2025 11:00PM

Greetings,

At this time we are seeing services up. If there are any further issues, please reach out to the NOC for assistance.

MONITORING 11 months ago - at 05/13/2025 10:57PM

Greetings,

At this time we are seeing services up. If there are any further issues, please reach out to the NOC for assistance.

INVESTIGATING 11 months ago - at 05/13/2025 04:47PM

Greetings,

The NOC received notification of fiber damage, work is ongoing for repairs. Current ETR is end of business today.

Thank You.

INVESTIGATING 11 months ago - at 05/13/2025 03:01PM

Greetings,

The NOC are showing the connection to the network equipment for Sparta School District as down. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

INVESTIGATING 11 months ago - at 05/12/2025 11:24PM

Greetings,

The WiscNet NOC has engaged the provider for this service. As additional information is received we will update you accordingly.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 11 months ago - at 05/12/2025 11:03PM

Greetings,

Beginning around 05/12/2025 17:19:02 CDT the WiscNet NOC received alarms indicating that equipment at this location is unreachable. The NOC has confirmed that we are unable to reach member site equipment at this time.

The NOC has received confirmation that equipment on site is confirmed to be powered on and properly cabled. As such, the NOC will proceed to engage our partner provider for investigation into this event.

As additional information is received, we will update you accordingly.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

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