Outage in WiscNet

INC0592641 | WiscNet | Salem School District Connection Down

Resolved Major
May 13, 2025 - Started 12 days ago - Lasted 1 day
Official incident page

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Outage Details

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue. Please contact the WiscNet NOC if you have any further questions. 608-442-6761 option 1
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/14/2025 08:00PM

The WiscNet NOC is currently seeing the router onsite reachable with no further issues seen. We will proceed to monitor this service for 24 hours prior to closing our ticket. Please contact the WiscNet NOC if you have any further questions.

Wiscnet NOC
608-442-6761 option 1

MONITORING 12 days ago - at 05/13/2025 07:17PM

The WiscNet NOC is currently seeing the router onsite reachable with no further issues seen. We will proceed to monitor this service for 24 hours prior to closing our ticket. Please contact the WiscNet NOC if you have any further questions.

Wiscnet NOC
608-442-6761 option 1

INVESTIGATING 12 days ago - at 05/13/2025 05:49PM

Greetings,

We continue to follow up and escalate with TEACH for updates. The current status is the 3rd party carrier continues to investigate and TEACH continues to escalate with them for further updates.

The NOC will provide any further updates we receive as soon as they become available.

Thanks
WiscNet NOC

INVESTIGATING 12 days ago - at 05/13/2025 05:43PM

Greetings,

We continue to follow up and escalate with TEACH for updates. The current status is the 3rd party carrier continues to investigate and TEACH continues to escalate with them for further updates. The NOC will provide any further updates we receive as soon as they become available.

INVESTIGATING 12 days ago - at 05/13/2025 04:01PM

Greetings,

We continue to follow up and escalate with TEACH for updates. The current status is the 3rd party carrier continues to investigate and TEACH continues to escalate with them for further updates. The NOC will provide any further updates we receive as soon as they become available.

INVESTIGATING 12 days ago - at 05/13/2025 09:34AM

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

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