Outage in WiscNet
INC0592918 - Multiple Sites - Circuit outage
Resolved Major
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Outage Details
We are observing an outage impacting multiple member sites, and are engaging the provider for investigation. We will provide updates once we have more information.
Components affected
WiscNet Fox Point J2 School District WiscNet Maple Dale-Indian Hill School District WiscNet Reedsville School District WiscNet Genoa City J2 School District WiscNet Dodgeland School DistrictLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/17/2025 03:00AM
Greetings,
We have verified all devices are back online and working successfully. Please contact us if you experience any more issues.
WiscNet NOC
608-442-6761, option 1
MONITORING
8 days ago - at 05/16/2025 02:47AM
Greetings,
We have verified all devices are back online and working successfully. Please contact us if you experience any more issues.
WiscNet NOC
608-442-6761, option 1
INVESTIGATING
9 days ago - at 05/14/2025 08:48PM
Greetings,
The GLS NOC has advised that the replacement card has been deemed defective and a new one is being sourced. ETR has been provided as late as tomorrow due to this delay. Additional updates will be provided as they are available.
INVESTIGATING
9 days ago - at 05/14/2025 06:40PM
Greetings,
The Wiscnet NOC continues to work with our partner provider to resolve this outage, At this our partner continues to escalate with their locale provider for an ETR.
INVESTIGATING
9 days ago - at 05/14/2025 05:21PM
Greetings,
The Wiscnet NOC continues to work with our partner provider to resolve this outage, At this time we have been informed that the carrier has sent a technician out to the headend to investigate a bad network card. Our NOC will provide more details as they become available. Thank you.
INVESTIGATING
9 days ago - at 05/14/2025 03:39PM
Greetings,
The Wiscnet NOC continues to work with our partner provider to resolve this outage, At this time we have been informed that the carrier has sent a technician out to the headend to investigate a bad network card. Our NOC will provide more details as they become available. Thank you.
INVESTIGATING
9 days ago - at 05/14/2025 02:11PM
Hello
The Wiscnet NOC continues to work with our partner provider to resolve this outage, At this time we have been informmed that the carrier has sent a technician out to the headend to investigate a bad network card.
Our NOC will provide more details as they become available.
Wiscnet NOC
INVESTIGATING
10 days ago - at 05/13/2025 06:55PM
We are observing an outage impacting multiple member sites, and are engaging the provider for investigation. We will provide updates once we have more information.
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