Outage in WiscNet

[INC0595874] Bonduel SD reporting internet outage

Resolved Major
May 19, 2025 - Started 5 days ago - Lasted 1 day
Official incident page

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Outage Details

Bonduel SD reporting internet outage. The device is reachable and all ports are up. No alarms have been seen for this device. Pending escalation to higher level teams for daytime follow up to see if there is anything additional they would like to test.
Components affected
WiscNet Bonduel School District
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/20/2025 06:00PM

We are seeing the edge equipment back up. There is indications the device had restarted following a drop in power, but is now back up. If you are still seeing issue please let us know.

MONITORING 4 days ago - at 05/19/2025 05:55PM

We are seeing the edge equipment back up. There is indications the device had restarted following a drop in power, but is now back up. If you are still seeing issue please let us know.

INVESTIGATING 4 days ago - at 05/19/2025 04:36PM

Greetings,

The NOC continues to remain on stand-by pending your Internal Investigation. If any assistance is needed, please call into our NOC for further assistance. Thank you!

Respectfully,
WiscNet NOC

INVESTIGATING 4 days ago - at 05/19/2025 03:32PM

We are investigating the outage reported for Bonduel SD. Additional updates will be provided when more details are available. Thank you.

INVESTIGATING 4 days ago - at 05/19/2025 03:22PM

We are investigating the outage reported for Bonduel SD. Additional updates will be provided when more details are available. Thank you.

INVESTIGATING 4 days ago - at 05/19/2025 01:51PM

We are investigating the outage reported for Bonduel SD. Additional updates will be provided when more details are available. Thank you.

INVESTIGATING 5 days ago - at 05/19/2025 02:36AM

Bonduel SD reporting internet outage. The device is reachable and all ports are up. No alarms have been seen for this device. Pending escalation to higher level teams for daytime follow up to see if there is anything additional they would like to test.

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