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Outage in WiscNet

INC0600209 - Medford School District - Outage

Resolved Major
May 26, 2025 - Started 11 months ago - Lasted 2 days
Official incident page

Incident Report

Greetings, The NOC observed the connection to the network equipment on site went down. Please verify power and equipment on site and reply to the NOC regarding what was found. Thank you,

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/28/2025 05:00PM

Team,

We are seeing that services have restored.
As such, we have resolved this ticket.

Thank you

MONITORING 11 months ago - at 05/27/2025 04:56PM

Team,

We are seeing that services have restored.
As such, we have resolved this ticket.

Thank you

INVESTIGATING 11 months ago - at 05/27/2025 04:01PM

Greetings,

We have talked to the Provider and they are seeing connection to the site but would like to have you check the equipment that is attached to the Juniper to see if they have any lights on them and please let us know.

Thank you,

INVESTIGATING 11 months ago - at 05/27/2025 02:42PM

Greetings,

We have talked to the Provider and they are seeing connection to the site but would like to have you check the equipment that is attached to the Juniper to see if they have any lights on them and please let us know.

Thank you,

INVESTIGATING 11 months ago - at 05/27/2025 01:22PM

Greetings,

We have talked to the Provider and they are seeing connection to the site but would like to have you check the equipment that is attached to the Juniper to see if they have any lights on them and please let us know.

INVESTIGATING 11 months ago - at 05/27/2025 12:54PM

Greetings, We have talked to the Provider and they are seeing connection to the site but would like to have you check the equipment that is attached to the Juniper to see if they have any lights on them and please let us know.

INVESTIGATING 11 months ago - at 05/26/2025 08:57PM

Greetings,

The NOC observed the connection to the network equipment on site went down. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you

INVESTIGATING 11 months ago - at 05/26/2025 07:43PM

Greetings,

The NOC observed the connection to the network equipment on site went down. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

INVESTIGATING 11 months ago - at 05/26/2025 06:29PM

Greetings,

The NOC observed the connection to the network equipment on site went down. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

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