Outage in WiscNet

2 Alerts: r-mukwonagosd - ICMP-ping

Resolved Major

May 29, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

Greetings, We are seeing the edge device at 605 W. Veterans Way(updated), Mukwonago, WI 53149. Can you please verify the network equipment on site has power? Thank you

Components affected

WiscNet Mukwonago School District

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/31/2025 02:00AM

Greetings,

Thanks for the confirmation. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

Thank you.

MONITORING 11 months ago - at 05/30/2025 01:44AM

Greetings,

Thanks for the confirmation. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

Thank you.

INVESTIGATING 11 months ago - at 05/30/2025 12:04AM

Mukwonago School District personal let us know they are aware of an issue on site and are working to correct it. we see the ping alarms have cleared. Please confirm you are all clear on site.

INVESTIGATING 11 months ago - at 05/29/2025 10:09PM

We are seeing the WiscNet router located at Mukwonago School District is currently unreachable. Please verify power to the WiscNet router and any provider equipment on site, and let us know if any further assistance is needed.

INVESTIGATING 11 months ago - at 05/29/2025 08:52PM

INVESTIGATING 11 months ago - at 05/29/2025 07:32PM

Greetings,

We are seeing the edge device at 605 W. Veterans Way(updated), Mukwonago, WI 53149. Can you please verify the network equipment on site has power?

Thank you

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