Outage in WiscNet

2 Alerts: r-mukwonagosd - ICMP-ping

Resolved Major
May 29, 2025 - Started 4 days ago - Lasted 1 day
Official incident page

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Outage Details

Greetings, We are seeing the edge device at 605 W. Veterans Way(updated), Mukwonago, WI 53149. Can you please verify the network equipment on site has power? Thank you
Components affected
WiscNet Mukwonago School District
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/31/2025 02:00AM

Greetings,

Thanks for the confirmation. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

Thank you.

MONITORING 3 days ago - at 05/30/2025 01:44AM

Greetings,

Thanks for the confirmation. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

Thank you.

INVESTIGATING 3 days ago - at 05/30/2025 12:04AM

Mukwonago School District personal let us know they are aware of an issue on site and are working to correct it. we see the ping alarms have cleared. Please confirm you are all clear on site.

INVESTIGATING 4 days ago - at 05/29/2025 10:09PM

We are seeing the WiscNet router located at Mukwonago School District is currently unreachable. Please verify power to the WiscNet router and any provider equipment on site, and let us know if any further assistance is needed.

INVESTIGATING 4 days ago - at 05/29/2025 08:52PM

We are seeing the WiscNet router located at Mukwonago School District is currently unreachable. Please verify power to the WiscNet router and any provider equipment on site, and let us know if any further assistance is needed.

INVESTIGATING 4 days ago - at 05/29/2025 07:32PM

Greetings,

We are seeing the edge device at 605 W. Veterans Way(updated), Mukwonago, WI 53149. Can you please verify the network equipment on site has power?

Thank you

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