Outage in WiscNet

INC0601967 - Salem School District - Site Down

Resolved Major
May 29, 2025 - Started 16 days ago - Lasted 1 day
Official incident page

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Outage Details

We are seeing the WiscNet router located at Salem School District is currently unreachable. Please verify power to, and power-cycle the WiscNet router and any provider equipment on site, and let us know if any further assistance is needed.
Components affected
WiscNet Salem School District
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 05/31/2025 09:00AM

Greetings, We are now seeing alarms have cleared and services are up.

MONITORING 15 days ago - at 05/30/2025 08:31AM

Greetings, We are now seeing alarms have cleared and services are up.

INVESTIGATING 15 days ago - at 05/30/2025 04:48AM

Greetings,

Our partner provider reports they have isolated where the damage is located. We have no ETR at this time, more updates to follow. We appreciate your patience.

INVESTIGATING 15 days ago - at 05/30/2025 03:28AM

Greetings,

Our partner providers are currently still isolating where the damage is located. We have no ETR at this time. We appreciate your patience.

INVESTIGATING 15 days ago - at 05/30/2025 02:02AM

Greetings,

Techs are still working on isolating the outage. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

INVESTIGATING 15 days ago - at 05/30/2025 12:38AM

Greetings,

Techs continue to work to resolve outage. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

INVESTIGATING 15 days ago - at 05/29/2025 11:21PM

Greetings,

Techs are still working on isolating the outage. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

INVESTIGATING 16 days ago - at 05/29/2025 09:54PM

Your circuit has been linked to a larger scale outage. Currently techs are in the process of isolating the cause. We will supply further updates as they become available.

INVESTIGATING 16 days ago - at 05/29/2025 08:10PM

Greetings,

Our engineers are currently investigating the issue and you will receive an update shortly with further information. Thank you.

INVESTIGATING 16 days ago - at 05/29/2025 07:26PM

We are seeing the WiscNet router located at Salem School District is currently unreachable. Please verify power to, and power-cycle the WiscNet router and any provider equipment on site, and let us know if any further assistance is needed.

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