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Outage in WiscNet

Pankaj reporting Waterford Union HS has been down since 1921 CT.

Resolved Major
May 29, 2025 - Started 11 months ago - Lasted 3 days
Official incident page

Incident Report

Greetings, The WiscNet NOC has investigated a report that Waterford Union HS is down. At this time, the NOC sees that equipment on site is up/reachable without issue. Our findings rule out a device reboot / site power event, and the NOC sees no indication of network instability on the site equipment or the WiscNet backbone. As this time, the NOC sees no standing issue. Please verify if your service is restored at this time. The NOC will hold this case for 24 hours pending your response. If none is received, we will proceed to ticket closure. Please contact the WiscNet NOC if you have any further questions. Thank you, WiscNet NOC 608-442-6761 option 1 noc@wiscnet.net

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RESOLVED 11 months ago - at 06/01/2025 07:00PM

The WiscNet NOC observes no issues currently affecting services for Waterford Union High School. We will be resolving our ticket on this matter. If you are still experiencing any issues please let us know. Thank you.

MONITORING 11 months ago - at 05/31/2025 06:22PM

The WiscNet NOC observes no issues currently affecting services for Waterford Union High School. We will be resolving our ticket on this matter. If you are still experiencing any issues please let us know. Thank you.

MONITORING 11 months ago - at 05/30/2025 03:31AM

Greetings,

The WiscNet NOC has investigated a report that Waterford Union HS is down.

At this time, the NOC sees that equipment on site is up/reachable without issue. Our findings rule out a device reboot / site power event, and the NOC sees no indication of network instability on the site equipment or the WiscNet backbone.

As this time, the NOC sees no standing issue.

Please verify if your service is restored at this time.

The NOC will hold this case for 24 hours pending your response. If none is received, we will proceed to ticket closure.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

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