Outage in WiscNet

INC0604542 | WiscNet | Victory Christian Academy Connection Down

Resolved Major
June 04, 2025 - Started about 2 months ago - Lasted 2 days
Official incident page

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Outage Details

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue. Please contact the WiscNet NOC if you have any further questions. 608-442-6761 option 1
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/06/2025 03:00AM

Greetings,

At this time we are seeing all services have been restored. If there are any further issues, please reach out to the NOC for assistance

MONITORING about 1 month ago - at 06/05/2025 02:00AM

Greetings,

At this time we are seeing all services have been restored. If there are any further issues, please reach out to the NOC for assistance

INVESTIGATING about 1 month ago - at 06/05/2025 01:02AM

Greetings,

All repairs have completed, but we are still unable to reach the site. We have verified that we are not seeing traffic from the site. Please power cycle your equipment to restore services.

INVESTIGATING about 1 month ago - at 06/04/2025 10:38PM

reetings,

Field crews are on site and still working to restore services, damage to the fiber was more extensive than initially estimated, there is no ETR at this moment while crews continue to work and reassess damages, the NOC Will continue to follow up on this matter and provide any updates and an updated ETR once they are available.


Thank you,

INVESTIGATING about 1 month ago - at 06/04/2025 08:52PM

Greetings,

Field crews are on site and fiber repairs began at approximately 1045 CT today. The splicing work is still ongoing and estimated time of repair remains as 1700 CT today. The NOC will provide further updates as information becomes available.


Thank you,

INVESTIGATING about 1 month ago - at 06/04/2025 08:50PM

Greetings,

Field crews are on site and fiber repairs began at approximately 1045 CT today. The splicing work is still ongoing and estimated time of repair remains as 1700 CT today. The NOC will provide further updates as information becomes available.


Thank you,

INVESTIGATING about 1 month ago - at 06/04/2025 07:32PM

Greetings,

Field crews are on site and fiber repairs began at approximately 1045 CT today. The splicing work is still ongoing and estimated time of repair remains as 1700 CT today. The NOC will provide further updates as information becomes available.


Thank you,

INVESTIGATING about 1 month ago - at 06/04/2025 06:07PM

Greetings,

Field crews are on site and fiber repairs began at approximately 1045 CT today. The splicing work is still ongoing and estimated time of repair remains as 1700 CT today. The NOC will provide further updates as information becomes available.


Thank you,

INVESTIGATING about 1 month ago - at 06/04/2025 04:26PM

Greetings,

Field crews are on site and fiber repairs began at approximately 1045 CT today. The estimated time of repair is 1700 CT today. The NOC will provide further updates as information becomes available.

Thank you,

INVESTIGATING about 2 months ago - at 06/04/2025 02:34PM

The WiscNet NOC is currently seeing the router onsite as unreachable at this time Due to a fiber cut as confirmed by partner provider.

Please contact the WiscNet NOC if you have any further questions.

INVESTIGATING about 2 months ago - at 06/04/2025 01:59PM

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We are investigating and will provide updates as soon as they are available.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

INVESTIGATING about 2 months ago - at 06/04/2025 06:07AM

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

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