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Outage in WiscNet

INC0605064 - Multiple Sites - Service Outage

Resolved Major
June 04, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

We are observing an outage impacting multiple members in Northwestern Wisconsin, and are engaging the provider for investigation. Further updates will be provided as they are available.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/06/2025 07:00AM

Greetings,
Alarms remain cleared and services have been restored. We will be resolving this ticket.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

MONITORING 11 months ago - at 06/05/2025 06:08AM

Greetings,
Alarms remain cleared and services have been restored. We will be resolving this ticket.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

MONITORING 11 months ago - at 06/05/2025 04:23AM

Greetings,

The Wiscnet NOC has confirmed we are seeing all services restored however we are still pending confirmation that all field crews are fully hands-off on repairs.

Once we have received said confirmation we will provide further updates accordingly.

In the meantime, if there remains any impact to your service, please notify the NOC.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

MONITORING 11 months ago - at 06/05/2025 01:07AM

Greetings,

The Wiscnet NOC has confirmed we are seeing all services restored however we are still pending confirmation that all field crews are fully hands-off on repairs. Once we have received said confirmation we will provide further updates accordingly.

In the meantime, if there remains any impact to your service, please notify the NOC.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

MONITORING 11 months ago - at 06/04/2025 11:23PM

Greetings,

The WiscNet NOC has seen alarms associated with this case clear, and has confirmed that we are seeing services restored at this time.

We are still pending a hands off confirmation from crews in the field. Once that information is received, we will update accordingly.

In the meantime, if there remains any impact to your service, please notify the NOC.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 11 months ago - at 06/04/2025 04:19PM

We have reached out to the provider, who confirmed there is a larger outage in the area, and they are engaging the LEC. We will be following up with them regularly for updates on the outage and repair progress.

INVESTIGATING 11 months ago - at 06/04/2025 03:48PM

We are observing an outage impacting multiple members in Northwestern Wisconsin, and are engaging the provider for investigation. Further updates will be provided as they are available.

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