Outage in WiscNet

Link events on r-waupacasd and r-waupacaco

Resolved Major
June 05, 2025 - Started 26 days ago - Lasted 1 day
Official incident page

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Outage Details

Greetings, Please be advised that the WiscNet NOC is observing an issue impacting the referenced sites. This issues is potentially service impacting. The NOC is investigating at this time, and will relay further updates as additional information becomes available. Please contact the WiscNet NOC if you have any further questions. Thank you, WiscNet NOC 608-442-6761 option 1 noc@wiscnet.net
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 06/07/2025 03:00PM

Greetings,

At this time we are seeing the alarms have cleared and services have restored and we will be resolving our ticket. Please reach out to the NOC with any questions or concerns you may have regarding this ticket.

Thank you.

MONITORING 25 days ago - at 06/06/2025 02:03PM

Greetings,

At this time we are seeing the alarms have cleared and services have restored and we will be resolving our ticket. Please reach out to the NOC with any questions or concerns you may have regarding this ticket.

Thank you.

MONITORING 25 days ago - at 06/06/2025 12:41PM

Greetings,
At this time we are seeing the alarms have cleared and services have restored. We are pending the final hand off from the Provider and then we will be resolving this case.

MONITORING 25 days ago - at 06/06/2025 11:14AM

Greetings,
At this time we are seeing the alarms have cleared and services have restored. We are pending the final hand off from the Provider and then we will be resolving this case.

INVESTIGATING 26 days ago - at 06/06/2025 05:03AM

Construction teams are currently working to expose the fiber tails and are currently prepping temporary fiber. ETR is 3AM ET.

INVESTIGATING 26 days ago - at 06/06/2025 03:56AM

Hello
The Wiscnet NOC has been notified by our partner they have escalated to their construction team to isolate the possible fiber cut in the field. No ETR at this time.

We continue to press our partner for information, and will provide updates periodically.

Thank you for your patience in this matter.
Wiscnet Noc
608-442-6761, Opt 1

INVESTIGATING 26 days ago - at 06/06/2025 02:31AM

Hello
The Wiscnet NOC has been notified by our partner they have escalated to their construction team to isolate the possible fiber cut in the field. No ETR at this time.

We will provide updates periodically.

Thank you for your patience in this matter.
Wiscnet Noc
608-442-6761, Opt 1

INVESTIGATING 26 days ago - at 06/06/2025 01:31AM

Hello
The Wiscnet NOC has been notified by our partner they have escalated to their construction team to isolate the possible fiber cut in the field. No ETR at this time.

We will provide updates periodically.

Thank you for your patience in this matter.
Wiscnet Noc
608-442-6761, Opt 1

INVESTIGATING 26 days ago - at 06/06/2025 12:55AM

Hello
The NOC has notified our partner of the outage that presents potential impact to your network. They have escalated to their engineering team for further troubleshooting. No ETR at this time.

We will provide updates periodically.

Thank you for your patience in this matter.
Wiscnet Noc
608-442-6761, Opt 1

INVESTIGATING 26 days ago - at 06/05/2025 11:22PM

Greetings,

The WiscNet NOC has engaged our partner provider for further investigation. We will provide further updates as additional information becomes available.

Thank you,

INVESTIGATING 26 days ago - at 06/05/2025 10:47PM

Greetings,

Please be advised that the WiscNet NOC is observing an issue impacting the referenced sites. This issues is potentially service impacting.

The NOC is investigating at this time, and will relay further updates as additional information becomes available.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

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