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Outage in WiscNet

[INC0608610] [Holmen SD] [Potential service disruption]

Resolved Major
June 10, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

We have detected an issue with one of the circuits to Holmen SD which may be impacting the network connectivity to the site. A case has been opened with TEACH who has confirmed a higher level outage impacting the circuit. They have engaged their LEC for additional troubleshooting and repair but there are no outage details or ETR available at this time. Please reach out to the Wiscnet NOC if you have any questions regarding this event. 608-442-6761, option 1 noc_incidents@wiscnet.net
Components affected
WiscNet Holmen School District

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/12/2025 01:00PM

Greetings,

Services are showing up and working. This ticket will be resolved.

MONITORING 10 months ago - at 06/11/2025 12:06PM

Greetings,

Services are showing up and working. This ticket will be resolved.

INVESTIGATING 10 months ago - at 06/11/2025 05:41AM

Alarm has cleared in monitoring. We have reached out to TEACH and escalated ticket for an update. TEACH is pending their LEC for an update.

INVESTIGATING 10 months ago - at 06/11/2025 04:01AM

We have detected an issue with one of the circuits to Holmen SD which may be impacting the network connectivity to the site. A case has been opened with TEACH who has confirmed a higher level outage impacting the circuit. They have engaged their LEC for additional troubleshooting and repair but there are no outage details or ETR available at this time.

INVESTIGATING 10 months ago - at 06/11/2025 12:11AM

We have detected an issue with one of the circuits to Holmen SD which may be impacting the network connectivity to the site. A case has been opened with TEACH who has confirmed a higher level outage impacting the circuit. They have engaged their LEC for additional troubleshooting and repair but there are no outage details or ETR available at this time.

Please reach out to the Wiscnet NOC if you have any questions regarding this event.

608-442-6761, option 1

noc_incidents@wiscnet.net

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