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We received your confirmation of no power issues on-site. We have also seen the alarms clear and devices are reachable so whatever event caused the alarms appears to have cleared before isolation. The NOC will proceed with resolving our ticket. Please reach out if you experience any issues with your service.
We received your confirmation of no power issues on-site. We have also seen the alarms clear and devices are reachable so whatever event caused the alarms appears to have cleared before isolation. The NOC will proceed with resolving our ticket. Please reach out if you experience any issues with your service.
Greetings,
We are now seeing all alarms have cleared.
The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
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