Outage in WiscNet

INC0635149 | WiscNet | Multiple Member Site Devices Unreachable

Major
July 29, 2025 - Started 2 days ago
Official incident page

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Outage Details

The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information. Please contact the WiscNet NOC if you have any further questions. 608-442-6761 option 1 noc_incidents@wiscnet.net
Latest Updates ( sorted recent to last )
MONITORING about 4 hours ago - at 07/31/2025 10:27AM

Greetings,
We are now seeing alarms have cleared and issue is resolved.

INVESTIGATING about 6 hours ago - at 07/31/2025 07:51AM

The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net

INVESTIGATING about 8 hours ago - at 07/31/2025 06:23AM

The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net

MONITORING 1 day ago - at 07/30/2025 12:21PM

Greetings,
The Wiscnet NOC confirmed all devices are up and pings reachable. This ticket will be closed the next 24hrs if no further issue.

Please feel free to reach out to the Wiscnet NOC if you have any question.

INVESTIGATING 1 day ago - at 07/30/2025 12:20PM

Greetings,
The Wiscnet NOC confirmed all devices are up and pings reachable. This ticket will be closed the next 24hrs if no further issue.

Please feel free to reach out to the Wiscnet NOC if you have any question.

INVESTIGATING 1 day ago - at 07/30/2025 11:59AM

The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net

INVESTIGATING 1 day ago - at 07/30/2025 05:21AM

The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net

MONITORING 2 days ago - at 07/29/2025 04:00PM

Greetings,

The NOC saw all alarms clear and all services have restored. The NOC will resolve our ticket. If you are still having a service outage, please let us know.

Thank you,

IDENTIFIED 2 days ago - at 07/29/2025 03:14PM

Greetings,

The NOC has received update from local provider advising repairs have been completed. If services still remain down, recommendation has been provided to reboot your equipment or bounce your port to see if services recover. We remain on stand-by pending your response. Thank you!

Respectfully,
WiscNet NOC

IDENTIFIED 2 days ago - at 07/29/2025 01:30PM

We have received power confirmation from all affected sites and have engaged TEACH for investigation. They confirmed they saw the circuit go down at approximately 02:07 AM CDT and have engaged their partner carrier for investigation. The NOC will continue to follow up with TEACH regularly for updates until issue is resolved.

INVESTIGATING 2 days ago - at 07/29/2025 10:49AM

The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net

INVESTIGATING 2 days ago - at 07/29/2025 09:22AM

The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net

INVESTIGATING 2 days ago - at 07/29/2025 07:55AM

The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net

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