Outage in WiscNet
INC0636610 - Suring SD - Redundant circuit down
Resolved MajorIncident Report
We are seeing interface Te0/0/5 on the WiscNet router located at Suring School District is currently down. We are engaging the provider associated with this interface to check their circuit. In the meantime, please also verify power and cabling to the provider (Astrea) equipment on site.
Components affected
WiscNet Suring Public School DistrictTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/12/2025 03:00PM
The Wiscnet NOC is now seeing the Suring SD's router is up, as well as port Te0/0/5. As such, we will be resolving out ticket and monitoring the router for 24 hours.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
MONITORING
7 months ago - at 09/11/2025 02:56PM
The Wiscnet NOC is now seeing the Suring SD's router is up, as well as port Te0/0/5. As such, we will be resolving out ticket and monitoring the router for 24 hours.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
IDENTIFIED
9 months ago - at 07/31/2025 02:09PM
We have received word this was planned maintenance for circuit testing, which should be completed by the end of the day. We will be monitoring, and checking back on status later this afternoon.
INVESTIGATING
9 months ago - at 07/31/2025 01:36PM
We are seeing interface Te0/0/5 on the WiscNet router located at Suring School District is currently down. We are engaging the provider associated with this interface to check their circuit. In the meantime, please also verify power and cabling to the provider (Astrea) equipment on site.
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