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Outage in WiscNet

Kiel school district reports a Network Outage

Resolved Major
September 01, 2025 - Started 8 months ago - Lasted 1 day
Official incident page

Incident Report

Greetings, We opened a case to investigate your report for the Kiel School District being hard down. We have verified that we can reach the edge router on site and both the handoff and uplink are currently showing up. Can you please verify if you are still seeing issues at the site? If you are still seeing issues, can you please supply details as to what issues you are currently experiencing? Is it impacting multiple devices? Thank you
Components affected
WiscNet Kiel Area School District

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RESOLVED 8 months ago - at 09/03/2025 01:00PM

Greetings,

We opened a case to investigate your report for the Kiel School District being hard down. We have verified that we can reach the edge router on site and both the handoff and uplink are currently showing up. Can you please verify if you are still seeing issues at the site? If you are still seeing issues, can you please supply details as to what issues you are currently experiencing? Is it impacting multiple devices?

Thank you

MONITORING 8 months ago - at 09/02/2025 12:43PM

Greetings,

We opened a case to investigate your report for the Kiel School District being hard down. We have verified that we can reach the edge router on site and both the handoff and uplink are currently showing up. Can you please verify if you are still seeing issues at the site? If you are still seeing issues, can you please supply details as to what issues you are currently experiencing? Is it impacting multiple devices?

Thank you

INVESTIGATING 8 months ago - at 09/01/2025 11:52PM

Greetings,

We opened a case to investigate your report for the Kiel School District being hard down. We have verified that we can reach the edge router on site and both the handoff and uplink are currently showing up. Can you please verify if you are still seeing issues at the site? If you are still seeing issues, can you please supply details as to what issues you are currently experiencing? Is it impacting multiple devices?

Thank you

INVESTIGATING 8 months ago - at 09/01/2025 09:44PM

Greetings,

We opened a case to investigate your report for the Kiel School District being hard down. We have verified that we can reach the edge router on site and both the handoff and uplink are currently showing up. Can you please verify if you are still seeing issues at the site? If you are still seeing issues, can you please supply details as to what issues you are currently experiencing? Is it impacting multiple devices?

Thank you

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