Outage in WiscNet

INC0671598 - UW River Falls and the Lacrosse City hubs - linkUpDown

Resolved Major
October 01, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

The NOC observed multiple interface alarms for two hub devices and the St. Croix Central School District. We checked all of the devices and found the link between the UW River Falls and the Lacrosse City hub is down. Provider advised that the issue is due to a fiber cut. We will continue to follow up if no update has been received.
Components affected
WiscNet Chippewa Valley Technical College WiscNet Saint Croix Central School District

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/02/2025 07:00AM

We have received clear alarms for this event and verified that all devices are back up and functioning properly.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc_incidents@wiscnet.net

MONITORING 2 months ago - at 10/01/2025 06:20AM

We have received clear alarms for this event and verified that all devices are back up and functioning properly.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc_incidents@wiscnet.net

IDENTIFIED 2 months ago - at 10/01/2025 04:07AM

The NOC observed multiple interface alarms for two hub devices and the St. Croix Central School District. We checked all of the devices and found the link between the UW River Falls and the Lacrosse City hub is down. Provider advised that the issue is due to a fiber cut. We will continue to follow up if no update has been received.

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