Outage in WiscNet

8 Alerts: 3 Devices Affected - ICMP-ping

Resolved Major
October 10, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

Incident Report

We are observing an outage affecting multiple members in northeastern Wisconsin. A ticket has been opened with the provider, and they are engaging the local carrier for further investigation.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/12/2025 06:00AM

Hello,

We are following up with our partner on a network outage that has affected services to your equipment.
Services were restored @ 10/10/2025 @ 17:38 PM CST

Fiber Network event at Bonduel, WI. Third party Boring equipment damage. Provider splicer repaired damaged fibers, services restored.

Thank you for your understanding in the matter. Should you experience further issues, reach out to our NOC
Wiscnet Noc
608-442-6761, Opt 1

MONITORING about 2 months ago - at 10/11/2025 05:09AM

Hello,

We are following up with our partner on a network outage that has affected services to your equipment.
Services were restored @ 10/10/2025 @ 17:38 PM CST

Fiber Network event at Bonduel, WI. Third party Boring equipment damage. Provider splicer repaired damaged fibers, services restored.

Thank you for your understanding in the matter. Should you experience further issues, reach out to our NOC
Wiscnet Noc
608-442-6761, Opt 1

INVESTIGATING about 2 months ago - at 10/10/2025 08:46PM

Team,

We have identified a fiber cut and techs are performing repairs but no ETR is available at this time. We will continue to provide further updates as they become available.

Thank you

INVESTIGATING about 2 months ago - at 10/10/2025 04:26PM

We are observing an outage affecting multiple members in northeastern Wisconsin. A ticket has been opened with the provider, and they are engaging the local carrier for further investigation.

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