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Date & Time of Incident: 12/17/2025 4:01 AM, came back up 12/18/2025 11:38 AM CST
Duration: 1 day, 7 hours, 36 minutes
Technician(s): Jim
Review Date: 12/18/25
Root Cause: fan failure
Brief Summary: Fan failure lead to the device shutting down
Hello,
As this is a single site outage, we advise that GLS be contacted at 1.866.558.1920
We are currently investigating this issue.
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