Outage in WiscNet

WISC/Milwaukee County Federated Library System - 2185385

Resolved Major

December 17, 2025 - Started 4 months ago - Lasted 13 days
Official incident page

Incident Report

Please reach out to TEACH ID#1110

Components affected

WiscNet Milwaukee County Federated Library System

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/30/2025 06:23PM

The member has a temporary copper port configured for the time being until the provider let's us know of when they have fixed the OS issue for SFP+ ports on their device.

ETA: Unknown

MONITORING 4 months ago - at 12/18/2025 11:58PM

Hello,

WiscNet has made some temporary internal changes and switched this service over to an ethernet connection for the time being.

A member of the WiscNet team will reach out tomorrow morning to validate this temporary solution will be adequate for now.

Thank you,

INVESTIGATING 4 months ago - at 12/18/2025 02:39PM

Good morning,

We're are still seeing this site down, in order to further assist with troubleshooting could you please verify that the equipment & site have power to them.

Once power is verified, please reach out to GLS at 1-866-558-1920. Please let me know if you have any further questions!

INVESTIGATING 4 months ago - at 12/18/2025 02:28PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 12/18/2025 04:24AM

Please reach out to TEACH ID#1110

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