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Outage in WiscNet

Mass Outage | 2186769

Resolved Major
December 23, 2025 - Started 4 months ago - Lasted 3 days
Official incident page

Incident Report

We are currently experiencing a large network event impacting multiple locations. We have reached out to the provider who has begun initial troubleshooting. Please reach out to the WiscNet NOC with any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/26/2025 04:28PM

Hello,

This outage has been resolved.

The cause was due to an issue with the provider's switch in Madison, WI, but a specific cause was not found as the outage had resolved before they could isolate and identify the cause.

IDENTIFIED 4 months ago - at 12/24/2025 03:22AM

We have reached out to the last mile provider, they have confirmed that this outage is not due to the maintenance, they are gathering information and will give us a cause and next steps as soon as possible. We currently do not have an ETR. We will update you when we have more information.

Thanks,

IDENTIFIED 4 months ago - at 12/24/2025 01:37AM

The unplanned maintenance work is continuing, we currently do not have an ETR. We will update as we learn more.

Thanks

IDENTIFIED 4 months ago - at 12/23/2025 09:37PM

Hello,

We have confirmed this is not related to a maintenance and that our local provider is investigating an issue they are seeing. There is no ETR yet.

Thanks

IDENTIFIED 4 months ago - at 12/23/2025 09:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 12/23/2025 09:10PM

Hello,

We are seeing these site come into alarm at 2:03 PM due to a maintenance from our local provider. Intermittent outages may occur through tomorrow.

Thanks

INVESTIGATING 4 months ago - at 12/23/2025 08:50PM

We are currently experiencing a large network event impacting multiple locations. We have reached out to the provider who has begun initial troubleshooting.

Please reach out to the WiscNet NOC with any questions.

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