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Date & Time of Incident: 10:13 AM CST on 12/26/25; cleared at 10:47 AM CST
Duration: 34 minutes
Technician(s): Jim
Review Date: 12/26/25
Root Cause: Provider Equipment
Brief Summary: Provider equipment caused and outage from 10:13 - 10:47 AM CST
Hello,
We are unable to reach the router at Jefferson School District starting at 10:13 AM CST on 12/26/25. We are investigating further. Please verify if you are aware of any work onsite and that the device has power.
Thanks,
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