Outage in WiscNet
Multiple Site TEACH Issue - 2187311
Resolved MajorIncident Report
We are currently investigating an issue affecting multiple sites starting at 11:50 AM. We will update as soon as we have further information.
Components affected
WiscNet Elkhart Lake-Glenbeulah School District WiscNet Darlington Community School District WiscNet Kohler School District WiscNet Elcho School District WiscNet Lake Country School District WiscNet CESA 9 WiscNet Deerfield Community School District WiscNet Hayward Community School District WiscNet Coleman School District WiscNet Cuba City School District WiscNet Lena School District WiscNet Iola-Scandinavia School District WiscNet Chilton School District WiscNet East Troy School District WiscNet Nicolet Area Technical College WiscNet Crivitz School District WiscNet Howards Grove School District WiscNet Geneva J4 School District WiscNet Kewaskum School District WiscNet Brillion School District WiscNet Johnson Creek School District WiscNet Goodman-Armstrong Creek School District WiscNet Highland School District WiscNet Hurley School District WiscNet Markesan School District WiscNet Iowa-Grant School District WiscNet Green Lake School District WiscNet Florence County School District WiscNet New London School District WiscNet Medford Area Public School District WiscNet Lakeshore Technical College WiscNet Edgar School District WiscNet Hustisford School District WiscNet CESA 5 WiscNet Kewaunee School District WiscNet Edgewood High School WiscNet Freedom Area School District WiscNet Cambridge School District WiscNet Cassville School District WiscNet Grantsburg School District WiscNet Bowler School District WiscNet Granton Area School District WiscNet Milton School District WiscNet Delavan-Darien School District WiscNet Lodi School District WiscNet Linn J6 School District WiscNet Niagara School District WiscNet Black Hawk School District WiscNet Gilmanton School District WiscNet Kimberly Area School District WiscNet Elmwood School District WiscNet Horicon School District WiscNet Good Shepherd Lutheran School WiscNet Marathon City School District WiscNet Boyceville Community School District WiscNet Marion School District WiscNet Lac du Flambeau #1 School District WiscNet Hartford J1 School District WiscNet Ellsworth Community School District WiscNet New Glarus School District WiscNet Mercer School District WiscNet Cambria-Friesland School District WiscNet CESA 4 WiscNet Ithaca School District WiscNet Dodgeville School District WiscNet Hortonville Area School District WiscNet Glenwood City School District WiscNet Birchwood School District WiscNet Menominee Indian School District WiscNet Brighton #1 School District WiscNet CESA 8 WiscNet Bonduel School District WiscNet Boscobel Area School District WiscNet Lake Mills Area School District WiscNet Gillett School District WiscNet Erin School District WiscNet Kiel Area School District WiscNet CESA 1 WiscNet Prairie Farm Public School District WiscNet Poynette School District WiscNet Fall River School District WiscNet Wabeno Area School District WiscNet Monticello School District WiscNet Whitefish Bay Dominican High School WiscNet Prairie du Chien Area School District WiscNet Lac Courte Oreilles Ojibwa Community College WiscNet Wauzeka-Steuben School District WiscNet Maple Dale-Indian Hill School District WiscNet Dodgeland School District WiscNet Oregon School District WiscNet Norris Academy WiscNet Frederic School District WiscNet Minocqua J1 School District WiscNet Waukesha County Federated Library System (Bridges Library System) WiscNet Waunakee Community School District WiscNet Milwaukee County Federated Library System WiscNet Waterford UHS School District WiscNet Shiocton School District WiscNet CESA 6 WiscNet Port Washington-Saukville School District WiscNet Kettle Moraine School District WiscNet Waterford Graded J1 School District WiscNet Osceola School District WiscNet Riverdale School District WiscNet Lakeshores Library System WiscNet Seneca School District WiscNet Shell Lake School District WiscNet Oconto Unified School District WiscNet De Forest Area School District WiscNet Waupaca School District WiscNet Stratford School District WiscNet Eastern Shores Library System - Monarch Library System WiscNet Northcentral Technical College WiscNet Marquette University High School WiscNet Holmen School District WiscNet Plymouth Joint School District WiscNet Union Grove UHS School District WiscNet Bristol School District #1 WiscNet Wonewoc-Union Center School District WiscNet Woodruff J1 School District WiscNet Spring Valley School District WiscNet Catholic Memorial High School WiscNet Wrightstown Community School District WiscNet Northland Pines School District WiscNet Union Grove J1 School District WiscNet Sacred Heart School of Theology WiscNet Portage Community School District WiscNet Randall J1 School District WiscNet CESA 7 WiscNet Sheboygan Falls School District WiscNet West Salem School District WiscNet Swallow School District WiscNet Shawano School District WiscNet Southwestern Wisconsin School District WiscNet Beecher-Dunbar-Pembine School District WiscNet Wisconsin Center for the Blind and Visually Impaired WiscNet Shullsburg School District WiscNet Laona School District WiscNet Racine Lutheran High School WiscNet Necedah Area School District WiscNet Northern Ozaukee School District WiscNet Randolph School District WiscNet Peshtigo School District WiscNet Wausaukee School District WiscNet Tri-County Area School District WiscNet Port Edwards School District WiscNet Solon Springs School District WiscNet Princeton School District WiscNet Reedsville School District WiscNet Salem School District WiscNet Prescott School District WiscNet Rib Lake School District WiscNet Benton School District WiscNet Bangor School District WiscNet Flambeau School District WiscNet Stoughton Area School District WiscNet Washington-Caldwell School District WiscNet Bridges Library System WiscNet Waterloo School District WiscNet Suring Public School District WiscNet Siren School District WiscNet Algoma School District WiscNet Antigo Unified School District WiscNet Tigerton School District WiscNet Ripon College WiscNet Phelps School District WiscNet Plum City School District WiscNet Albany School District WiscNet Mukwonago School District WiscNet Sturgeon Bay School District WiscNet Saint Croix Central School District WiscNet Westfield School District WiscNet Nicolet UHS School District WiscNet Adams-Friendship Area School District WiscNet Phillips School District WiscNet Sun Prairie Area School District WiscNet Marian University of Fond du Lac WiscNet River Valley School District WiscNet Stone Bank School District WiscNet Concordia University WiscNet Pittsville School District WiscNet Arrowhead UHS School District WiscNet Norwalk-Ontario-Wilton School District WiscNet Walworth J1 School District WiscNet Wisconsin School for the Deaf WiscNet Belmont Community School District WiscNet Wisconsin Heights School District WiscNet Southwest Wisconsin Technical College WiscNet Three Lakes School District WiscNet Outagamie Waupaca Library System WiscNet Racine Unified School District WiscNet Saint Croix Falls School District WiscNet Winding Rivers Library System WiscNet Pecatonica Area School District WiscNet School District of Wild Rose WiscNet Rosholt School District WiscNet Rock Prairie Montessori WiscNet Rio Community School District WiscNet Tomorrow River School District WiscNet Webster School District WiscNet Mishicot School District WiscNet Argyle School District WiscNet Belleville School District WiscNet Almond-Bancroft School District WiscNet North Lakeland School District WiscNet Northwood School District WiscNet Sauk Prairie School District WiscNet Sharon J11 School District WiscNet St. Mary Catholic Schools WiscNet Paris J1 School District WiscNet Merton Community School District WiscNet Mequon-Thiensville School District WiscNet Parkview School District WiscNet River Ridge School District WiscNet Oconto Falls Public School District WiscNet Weyauwega-Fremont School District WiscNet Blackhawk Technical College WiscNet St. Catherines High School WiscNet Raymond #14 School District WiscNet Bellin College Inc WiscNet Pewaukee School District WiscNet Fox Point J2 School District WiscNet Wisconsin Lutheran College WiscNet Sacred Heart of Jesus and Mary School WiscNet Burlington Area School District WiscNet White Lake School District WiscNet Barron Area School District WiscNet Lakeland UHS School District WiscNet Prentice School District WiscNet Shoreland Lutheran High School WiscNet Two Rivers Public School DistrictTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/29/2025 06:29PM
At approximately 11:47 pm on Sunday, December 28th, all circuits came back up. At this time, TEACH has not stated what caused the outage or what fixed it. We encourage all members calling GLS and asking for an RFO as TEACH requires that those requests come from the members.
IDENTIFIED
4 months ago - at 12/28/2025 08:17PM
Our transport partner's current ETA for a technician dispatch is tomorrow due to limited availability from the holiday weekend. We will update as soon as we have further information or another ETA is provided.
INVESTIGATING
4 months ago - at 12/28/2025 08:15PM
We are continuing to investigate this issue.
INVESTIGATING
4 months ago - at 12/28/2025 07:21PM
Hello,
Our transport partner's current ETA for a technician dispatch is tomorrow due to limited availability from the holiday weekend. We will update as soon as we have further information or another ETA is provided.
INVESTIGATING
4 months ago - at 12/28/2025 05:59PM
Hello,
We are continuing to push for dispatch with our transport partner for faulty card repair. We apologize for the inconvenience and we will update as soon as we have further information.
INVESTIGATING
4 months ago - at 12/28/2025 02:43PM
Hello,
We are awaiting dispatch from our transport partner for dispatch to investigate and replace a suspected faulty card. We will update as soon as we have further information.
INVESTIGATING
4 months ago - at 12/28/2025 01:39PM
Hello,
We are awaiting dispatch from our transport partner for dispatch to investigate and replace a suspected faulty card. We will update as soon as we have further information.
INVESTIGATING
4 months ago - at 12/28/2025 01:08PM
We are continuing to investigate this issue.
INVESTIGATING
4 months ago - at 12/28/2025 08:06AM
Hello,
We got word from our transport partner that as of right now, there are no techs available to dispatch to the site to replace the faulty transport card. We have been told that they will talk with their dispatch center again in the morning to get someone out to address this issue. No ETR is available at this time.
INVESTIGATING
4 months ago - at 12/28/2025 04:46AM
Hello,
The transport provider has identified a faulty network card in their core office, they are working on getting a technician dispatched with no ETA.
INVESTIGATING
4 months ago - at 12/28/2025 02:37AM
Hello,
The issue has been identified as an issue with a device on the core path of the network. Restoration efforts are ongoing with no ETR.
INVESTIGATING
4 months ago - at 12/28/2025 01:00AM
Hello,
We are continuing to push the transport provider for an ETR with nothing set in stone at this time. We continue to push and escalate the issue.
INVESTIGATING
4 months ago - at 12/27/2025 11:56PM
Hello,
We are continuing to push the transport partner to narrow down the cause of the outage. More to come.
INVESTIGATING
4 months ago - at 12/27/2025 10:54PM
Hello,
We are continuing to push for a resolution from the transport provider.
No ETR has been provided.
INVESTIGATING
4 months ago - at 12/27/2025 08:15PM
Hello, we are currently investigating issues with our partner, issue has been escalated. We will continue to provide updates as soon as we have further information.
INVESTIGATING
4 months ago - at 12/27/2025 07:03PM
We are continuing to investigate this issue. We apologize for the inconvenience and we will update as soon as we have further information.
INVESTIGATING
4 months ago - at 12/27/2025 06:22PM
We are currently investigating an issue affecting multiple sites starting at 11:50 AM. We will update as soon as we have further information.
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