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Outage in WiscNet

Multiple Sites Experiencing Outage | #2189736

Resolved Major
January 06, 2026 - Started about 2 months ago - Lasted 2 days
Official incident page

Incident Report

Starting at 9:33AM CST, we observed multiple alarms indicating that circuits are down. We are reaching out to the provider now.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/08/2026 06:33PM

Our provider confirmed that this outage was caused by a major head end fiber cut the LMP experienced.

MONITORING about 2 months ago - at 01/07/2026 03:25AM

We are seeing alarms on this cleared. We will be monitoring this and looking for an RFO from our provider.

INVESTIGATING about 2 months ago - at 01/07/2026 02:22AM

Our provider has narrowed down this issue to a fiber cut in Fremont, WI. There is no ETR at this time.

INVESTIGATING about 2 months ago - at 01/07/2026 12:35AM

Our provider is still working on repair efforts for this issue. There is no ETR at this time.

INVESTIGATING about 2 months ago - at 01/06/2026 11:21PM

Our provider has identified this as a part of a larger major outage on their network. Repair efforts are ongoing and there is no ETR at this time. We will update you again as soon as we receive new information.

INVESTIGATING about 2 months ago - at 01/06/2026 10:12PM

Our provider is still investigating this issue and we have escalated this case with them again. We will update you again as soon as we receive new information from our provider.

INVESTIGATING about 2 months ago - at 01/06/2026 09:12PM

The provider is continuing their investigation into this case in order to seek a resolution. We will continue to follow up for updates, providing them as they are received.

INVESTIGATING about 2 months ago - at 01/06/2026 07:56PM

We are actively working to get an update from the provider. Their investigation continues. We will update you as we learn more.

INVESTIGATING about 2 months ago - at 01/06/2026 05:37PM

Investigation is still taking place within the provider test center. Circuit currently pending diagnosis. The issue has been escalated further.

INVESTIGATING about 2 months ago - at 01/06/2026 04:31PM

We are continuing to investigate this issue. The provider has been contacted and is aware of the outage. They are currently working to investigate their portion further and will update us when they have more.

INVESTIGATING about 2 months ago - at 01/06/2026 04:13PM

Starting at 9:33AM CST, we observed multiple alarms indicating that circuits are down. We are reaching out to the provider now.

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