Outage in WiscNet

City of West Allis | 2190169

Resolved Major

January 07, 2026 - Started about 2 months ago - Lasted 12 days
Official incident page

Incident Report

We are currently investigating this issue. At this time please see about verifying power and equipment onsite as we open an investigation with our transport provider for any issues.

Components affected

WiscNet City of West Allis

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/19/2026 07:06PM

Hello,

This has been stable since 1/7/2026 4:59:00 AM. The fan was replaced on 1/8/2026.

INVESTIGATING about 2 months ago - at 01/07/2026 10:38AM

We have investigated with our transport provider. Our transport provider is seeing no outages or maintenance events and is able to get into their device and verify that the handoff port facing Wiscnet is down and not receiving traffic. Please look at investigating and verifying power and equipment at the location. Please reach out to us with any findings or if you have any further questions.

INVESTIGATING about 2 months ago - at 01/07/2026 10:05AM

We are currently investigating this issue. At this time please see about verifying power and equipment onsite as we open an investigation with our transport provider for any issues.

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