Outage in WiscNet

Glenwood City School District - Down | 2194039

Resolved Major

January 19, 2026 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

Hello, We are seeing the Glenwood City School district as down starting at 7:52 AM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH. TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket. If you have any questions, feel free to reach out.

Components affected

WiscNet Glenwood City School District

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RESOLVED 3 months ago - at 01/19/2026 06:09PM

Date & Time of Incident: 1/19/225 / 7:52 - 9:55 AM CST
Duration: 123 minutes
Technician(s): JH
Review Date: 1/19/225

Root Cause: Device reboot

Brief Summary: Device was down for 123 minutes. There were known power outages in the area.

INVESTIGATING 3 months ago - at 01/19/2026 02:18PM

Hello,

We are seeing the Glenwood City School district as down starting at 7:52 AM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket.

If you have any questions, feel free to reach out.

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