Outage in WiscNet

Glenwood City School District - Down | 2194039

Resolved Major

January 19, 2026 - Started 3 months ago - Lasted 2 days
Official incident page

Incident Report

Hello, We are seeing the Glenwood City School district as down again at 1:12 PM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH. TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket. If you have any questions, feel free to reach out.

Components affected

WiscNet Glenwood City School District

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RESOLVED 3 months ago - at 01/21/2026 06:07PM

Date & Time of Incident: Jan 19th. Down at 1:12 PM CST
Duration: 10 minutes
Technician(s): Jim
Review Date: 1/21/25

Root Cause: Device onsite rebooted

Brief Summary: The device onsite rebooted. Service restored at 1:22 PM CST

INVESTIGATING 3 months ago - at 01/19/2026 07:18PM

Hello,

We are seeing the Glenwood City School district as down again at 1:12 PM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket.

If you have any questions, feel free to reach out.

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