Outage in WiscNet

Black Hawk School District - Down | 2195556

Resolved Major

January 23, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Hello, The WiscNet NOC has identified a network event affecting the Black Hawk School district starting at 7:10 AM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH. TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket. If you have any questions, feel free to reach out.

Components affected

WiscNet Black Hawk School District

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/23/2026 06:32PM

Date & Time of Incident: 1/23/26 at 7:10 AM CST
Duration: 143 minutes
Technician(s): Jim
Review Date: 1/23/26

Root Cause: Network port was down

Brief Summary: The site came into alarm at 7:10 AM CST and cleared at 9:33 AM. Device logs indicate the network port went down

INVESTIGATING about 1 month ago - at 01/23/2026 01:50PM

Hello,

The WiscNet NOC has identified a network event affecting the Black Hawk School district starting at 7:10 AM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket. If you have any questions, feel free to reach out.

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