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This incident has been resolved.
We have heard from the provider and they are hands off, we are currently waiting for an RFO.
GLS/Teach is ongoing in their restoration efforts currently but have not been given a hands-off confirmation so we shall continue to monitor this for now.
This issue has been identified and is currently being worked on. We have seen services as up without issue since approximately 10:30 AM CST this morning but have not been given the hands-off confirmation that the resolution has been completed yet. We will continue to monitor this.
This issue is currently being investigated by GLS/Teach via their ticket of 11978027. We will continue to provide updates as we learn more.
We are continuing to investigate this issue.
We are currently investigating a impact to your services which began at approximately 09:145 AM CST. In the meantime please verify power and equipment on site.
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