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Outage in WiscNet

2206089 - Saukprairesd - Down

Resolved Major
February 23, 2026 - Started about 2 months ago - Lasted 1 day
Official incident page

Incident Report

We have opened a ticket with teach. Their ticket ID is 11980520

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/24/2026 09:28PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 02/24/2026 05:39AM

Hello,


GLS states they're still trying to confirm LEC information, we're continuing to escalate and push for a resolution.

Thank you,

INVESTIGATING about 2 months ago - at 02/24/2026 04:32AM

Hello,


GLS is working with one of their client managers to get updated LEC information, we will continue to push for more information and progress towards a resolution.


Thank you,

INVESTIGATING about 2 months ago - at 02/24/2026 03:18AM

Hello,


We continue to push for updates or any information that GLS can provide, they confirm they continue to escalate the issue. Once any information becomes available, we will update you.


Thank you,

INVESTIGATING about 2 months ago - at 02/24/2026 02:12AM

Hello,

GLS has internally escalated this matter for further investigation. We have no further information available at this moment.

The WiscNet NOC contacted GLS on your behalf and opened ticket 11981115 last night, for additional information, please reach out to the GLS NOC at 1.866.558.1920. The prior ticket ID was closed, and further tracking will be handled in 11981115.

Thank you,

INVESTIGATING about 2 months ago - at 02/23/2026 02:41PM

The WiscNet NOC contacted GLS on your behalf and opened ticket 11980520 last night, for additional information, please reach out to the GLS NOC at 1.866.558.1920.

INVESTIGATING about 2 months ago - at 02/23/2026 01:31PM

We have opened a ticket with teach. Their ticket ID is 11980520

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