Outage in WiscNet
2206138 - Southwest Technical College - Down
Resolved MajorIncident Report
We are currently investigating this service which we observed going down at approximately 09:32 AM CST this morning.
Components affected
WiscNet Southwest Wisconsin Technical CollegeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/24/2026 02:11PM
Hello,
The WiscNet NOC observed the site restoring at 2/23/2026 9:54:12 PM.
MONITORING
about 2 months ago - at 02/24/2026 04:36AM
We are seeing this circuit back up. We will be following up with GLS for an RFO on this.
INVESTIGATING
about 2 months ago - at 02/24/2026 03:08AM
The GLS provider ticket has been escalated to level 4 and is still pending an update on their investigation.
The WiscNet NOC has contacted GLS on your behalf and opened ticket 11980690, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
INVESTIGATING
about 2 months ago - at 02/24/2026 01:40AM
Hello,
The GLS provider ticket has been escalated to level 3 and is still pending an update on their investigation.
The WiscNet NOC has contacted GLS on your behalf and opened ticket 11980690, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Thank you,
INVESTIGATING
about 2 months ago - at 02/24/2026 12:35AM
Hello,
The ticket with the GLS provider has been escalated to level 2 and is pending an update on their investigation.
The WiscNet NOC has contacted GLS on your behalf and opened ticket 11980690, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Thank you,
INVESTIGATING
about 2 months ago - at 02/23/2026 11:23PM
We are continuing to look into this issue and there are open investigations at this time.
INVESTIGATING
about 2 months ago - at 02/23/2026 03:53PM
The WiscNet NOC has lost access to our device for Southwest Technical College at 09:32 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
INVESTIGATING
about 2 months ago - at 02/23/2026 03:50PM
We are currently investigating this service which we observed going down at approximately 09:32 AM CST this morning.
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