Multiple site devices unreachable | 2208781

This incident has been resolved.

Hello,

Our provider has a field technician currently on site in Eau Claire, WI. They are working with their engineering team to configure replacement equipment. Once configured, they'll swap the equipment to restore services.

We will confirm once we have a hands-off notice and have confirmed traffic restored for all services.

Thank you,

Hello,

The WiscNet engineering team is working alongside our provider's field team to continue the investigation. As soon as further details become available, another update will be provided.

Thank you,

We continue to follow along with the provider's investigation. Thank you.

We are continuing to monitor and follow along with the provider's investigation. More updates to come as we continue and please reach out if you have any questions or concerns.

At this time we have opened a ticket with the provider who continues investigations. We will continue to provide updates as we learn more. Thank you

We are continuing to investigate this issue.

Hello. Starting at approximately 12:30 CT today we observed multiple site devices become unreachable. We are currently working with the provider to gather details and investigation. We will provide additional information in future updates. Thank you.