Outage in WiscNet
Emergency Work - Eau Claire Router High FPC Usage
Major
March 20, 2026 - Started about 7 hours ago
Official incident page
Official incident page
Incident Report
WiscNet on-call staff is currently troubleshooting high FPC usage on a router in Eau Claire impacting circuits 2653, 401329, 401237, 2745, 401024, 400346, 2709, 2716, 2662, 401524, 2576, 401431, 401056.
Components affected
WiscNet CESA 10 - Chippewa Falls WiscNet Chippewa Valley Technical College WiscNet Colfax School District WiscNet Dunn County WiscNet Eau Claire Area School District WiscNet City of Eau Claire WiscNet Eau Claire County WiscNet Indianhead Federated Library System WiscNet PESI WiscNet Northwood Technical College WiscNet Wisconsin Valley Library ServiceNeed to monitor WiscNet outages?
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Latest Updates ( sorted recent to last )
MONITORING
about 7 hours ago - at 03/20/2026 08:00AM
Service restored at approx 2026-03-20 02:41:29 CDT. Continuing to work with the vendor to confirm the root cause of the FPC issue. Service impact was approx 2.5 minutes from 02:39:01 to 02:41:29, impact may have been slightly longer as protocols came up.
INVESTIGATING
about 7 hours ago - at 03/20/2026 07:46AM
The chassis FPC was unresponsive and is currently being rebooted. A ticket is being opened with the vendor to troubleshoot.
INVESTIGATING
about 7 hours ago - at 03/20/2026 07:43AM
WiscNet on-call staff is currently troubleshooting high FPC usage on a router in Eau Claire impacting circuits 2653, 401329, 401237, 2745, 401024, 400346, 2709, 2716, 2662, 401524, 2576, 401431, 401056.
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