Multiple School Districts Down | #2216639

This incident has been resolved.

We are seeing all impacted circuits restored at this time. We will continue to monitor for any further troubles.

Circuits are being moved at this time to a new port. We are starting to see restoral on some impacted services.

Hello,


Our engineer is assisting with the provider's loopback testing to help isolate the issue, more to come.

Thank you,

Hello,


Testing onsite continues, no ETR at this time.

Hello,

Our engineer and the provider's technician should have arrived onsite and began troubleshooting.

Hello,


Our engineer and the provider's technician is still enroute, no change to ETA.

Thank you,

Hello,


To assist, one of our engineers is planning to meet the provider's field technician. They have a planned ETA of 7:30PM CST.


Thank you,

Hello,


At this time our local provider is planning a dispatch to a core node in Eau Claire WI to troubleshoot further. At this time there is no ETA for their technician or an overall ETR.

Thank you,

Hello,

We have reached out to the local provider and started a ticket for investigation.

Hello,

Beginning at 12:47 PM on 3/23, WiscNet is observing alarms indicating several sites are down.

We are investigating this mass outage and will provide updates as our investigation continues.