Outage in WiscNet

Gresham School District - Edge Router Unreachable | 2217932

Resolved Major

March 26, 2026 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Hello, Starting at 4:43AM CDT we observed alarms indicating a loss of signal on the edge router for the Gresham School District. Can you please verify power and equipment on site at this time? Thank you,

Components affected

WiscNet Gresham School District

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Latest Updates ( sorted recent to last )

RESOLVED 43 minutes ago - at 03/26/2026 11:39AM

Hello,

At 6:30AM CDT we observed alarms clear on and services restored.

If you have any questions please reach out.

Thank you,

INVESTIGATING about 1 hour ago - at 03/26/2026 11:13AM

This circuit remains down after the maintenance window that was given and we have requested that Charter Business Networks begin further investigations into this circuit.

We do not have an ETR to provide at this time.

Thank you,

MONITORING about 1 hour ago - at 03/26/2026 10:56AM

Hello,

I have contacted Charter Business Networks and they were able to confirm that this circuit is being impacted by an ongoing maintenance event.

They informed me that the maintenance is set to end at 6:00AM CDT.

We will continue to monitor this circuit and if it remains down after this window is over we will reach out to have them investigate this further.

Thank you,

INVESTIGATING about 3 hours ago - at 03/26/2026 09:52AM

Hello,

Starting at 4:43AM CDT we observed alarms indicating a loss of signal on the edge router for the Gresham School District.

Can you please verify power and equipment on site at this time?

Thank you,

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