Outage in WiscNet
Outage Kiels School District | 2237051
Resolved MajorIncident Report
A ticket is open with GLS. Ticket number 12130433
Components affected
WiscNet Kiel Area School DistrictTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 05/19/2026 02:27PM
Hello,
After major flapping on the port facing GLS, the device onsite observe the handoff port restore and OSPF restore on May 18th at 3:09 PM.
INVESTIGATING
26 days ago - at 05/18/2026 07:04PM
Hello,
We are still seeing this site a down.
If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID ticket this circuit is 12130433. TEACH ID for this circuit is 772
If you have any additional questions, please contact WiscNet NOC.
INVESTIGATING
29 days ago - at 05/16/2026 04:46AM
Our provider on this is still working on restoration. There is no ETR at this time.
INVESTIGATING
29 days ago - at 05/15/2026 05:52PM
Our Last Mile Provider continues to work towards restoration, no ETR at this time.
INVESTIGATING
29 days ago - at 05/15/2026 11:23AM
We are still waiting for updates from our provider on this issue. We will be reaching out again shortly for more information.
INVESTIGATING
30 days ago - at 05/15/2026 04:29AM
We are currently waiting for an update from our provider on this issue. We will update you again as soon as we receive new information.
INVESTIGATING
30 days ago - at 05/15/2026 01:55AM
Our provider will need to replace a card on their network to resolve this outage. They are currently working on getting a field tech for this. There is no ETR at this time.
INVESTIGATING
about 1 month ago - at 05/14/2026 08:33PM
Hello,
Our Last Mile Provider states that they are continuing to investigate, but do not have an ETR for restoral at this time.
INVESTIGATING
about 1 month ago - at 05/14/2026 02:09PM
Hello,
To correct the previous update, the TEACH ID for this circuit is 772. The TEACH ticket is 12130433.
INVESTIGATING
about 1 month ago - at 05/14/2026 01:17PM
The WiscNet NOC has lost access to our device for Kiels School District at 4:47 am on 5/14/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 12130433.
If you have any additional questions, please contact WiscNet NOC.
INVESTIGATING
about 1 month ago - at 05/14/2026 12:05PM
A ticket is open with GLS. Ticket number 12130433
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