Outage in Wistia

Elevated Failure rates for Editor

Resolved Major
October 13, 2023 - Started almost 2 years ago - Lasted about 6 hours

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Outage Details

We're seeing increased failure rates for Editor exports and are investigating
Components affected
Wistia Edit
Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 10/13/2023 05:50PM

We're seeing increased failure rates for Editor exports and are investigating

MONITORING almost 2 years ago - at 10/13/2023 07:25PM

Edit exports are once again performing as expected, we are continuing to monitor

INVESTIGATING almost 2 years ago - at 10/13/2023 11:03PM

Access to the editor is being disabled until we are confident in export success rate. We apologize for the inconvenience and will update as soon as the situation improves.

MONITORING almost 2 years ago - at 10/13/2023 11:40PM

We implemented a fix for our editor and are currently monitoring the result. Editing is currently enabled. Sorry about the hassle!

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