Outage in Wistia

Users may be experiencing slow connections or errors to Wistia.com

Resolved Major
January 23, 2024 - Started almost 2 years ago - Lasted about 19 hours

Incident Report

We're investigating intermittent errors and slow connections to wistia.com.

Need to monitor Wistia outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 01/23/2024 08:05PM

We're investigating intermittent errors and slow connections to wistia.com.

INVESTIGATING almost 2 years ago - at 01/23/2024 08:38PM

We're continuing to investigate the issue. Users may be experiencing issues with media playback as well as reaching wistia.com.

IDENTIFIED almost 2 years ago - at 01/23/2024 09:13PM

We’re seeing recovery for parts of the app and are continuing to work toward full recovery for all users.

IDENTIFIED almost 2 years ago - at 01/23/2024 09:47PM

Media playback and other features within the app are beginning to recover, but we are still working to restore login/logout functionality to all users.

IDENTIFIED almost 2 years ago - at 01/23/2024 10:07PM

Embeds appear to now all be functioning as expected. Some customers are still experiencing issues using the Wistia app. We are working to restore full functionality.

IDENTIFIED almost 2 years ago - at 01/23/2024 10:49PM

We are continuing to work to restore full functionality to wistia.com, login, and the API for all users. Some users may still be experiencing difficulties logging in to wistia.com.

IDENTIFIED almost 2 years ago - at 01/23/2024 11:45PM

We are continuing to work to restore full functionality to wistia.com, login, and the API for all users.

MONITORING almost 2 years ago - at 01/24/2024 12:28AM

We experienced a distributed denial of service attack, and have isolated malicious requests from legitimate ones to restore full functionality.Specifically, uploads via app and API are fully restored, as is Live, Edit, encoding functionality, and in-app Analytics.We are continuing to monitor these systems.

MONITORING almost 2 years ago - at 01/24/2024 01:36AM

All services remain fully restored, but because we are still under attack, we will monitor this incident through the night.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook