Outage in Wistia

Videos not playing on soapbox.wistia.com

Resolved Minor
August 07, 2024 - Started 5 months ago - Lasted about 2 hours

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Outage Details

We have identified why videos aren't playing on Soapbox and are getting a fix in place.
Components affected
Wistia Soapbox
Latest Updates ( sorted recent to last )
IDENTIFIED 5 months ago - at 08/07/2024 05:30PM

We have identified why videos aren't playing on Soapbox and are getting a fix in place.

IDENTIFIED 5 months ago - at 08/07/2024 06:19PM

A fix was deployed so videos on [soapbox.wistia.com](http://soapbox.wistia.com) should now load. If you still don't see the video there, please try refreshing.We are working on deploying a fix for some less common related issues with old Soapbox exports in the Wistia app.

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