Outage in Wistia

Some Encodings Failed

Resolved Minor
March 26, 2025 - Started 23 days ago - Lasted about 1 hour

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Outage Details

We identified an issue that caused some encodings to fail between 3:15 and 3:45 Eastern Time. We've addressed the root cause and are implementing a re-encode for the failed encodes during that time.
Components affected
Wistia Encoding
Latest Updates ( sorted recent to last )
IDENTIFIED 23 days ago - at 03/26/2025 08:01PM

We identified an issue that caused some encodings to fail between 3:15 and 3:45 Eastern Time. We've addressed the root cause and are implementing a re-encode for the failed encodes during that time.

MONITORING 23 days ago - at 03/26/2025 08:53PM

We kicked off a re-encode for all affected assets. They are now being encoded and any failed medias should return to a ready state shortly.

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