Outage in Wistia
Incorrect viewer IPs reported for stats
Resolved Minor
October 01, 2025 - Started about 2 months ago
- Lasted 16 days
Incident Report
We are currently investigating this incident.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 2 months ago - at 10/01/2025 03:00PM
We are currently investigating this incident.
IDENTIFIED
about 2 months ago - at 10/01/2025 04:17PM
We are continuing to work on a fix for this incident.
MONITORING
about 2 months ago - at 10/01/2025 07:15PM
u003e We discovered an issue today with a networking change that was made on Sunday (9/28). This change caused us to record the incorrect IP address and IP location (Country, State, etc.) for analytics data between 9/28/2025-10/1/2025. Play counts and other metrics were unaffected.
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