Outage in Wistia

Incorrect viewer IPs reported for stats

Resolved Minor
October 01, 2025 - Started 29 days ago - Lasted 16 days

Incident Report

We are currently investigating this incident.
Components affected
Wistia Stats

Need to monitor Wistia outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
INVESTIGATING 29 days ago - at 10/01/2025 03:00PM

We are currently investigating this incident.

IDENTIFIED 29 days ago - at 10/01/2025 04:17PM

We are continuing to work on a fix for this incident.

MONITORING 29 days ago - at 10/01/2025 07:15PM

u003e We discovered an issue today with a networking change that was made on Sunday (9/28). This change caused us to record the incorrect IP address and IP location (Country, State, etc.) for analytics data between 9/28/2025-10/1/2025. Play counts and other metrics were unaffected.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook