Outage in Wistia
Uploads of new videos currently not working.
Resolved Major
October 20, 2025 - Started 4 months ago
- Lasted about 1 hour
Incident Report
We are currently investigating this incident.
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 months ago - at 10/20/2025 08:24AM
We are currently investigating this incident.
IDENTIFIED
4 months ago - at 10/20/2025 09:03AM
We are continuing to work on a fix for this incident. We have identified an upstream provider has issues impacting our services. Uploads of new videos are currently stuck, however playback of existing videos is operating normally. Webinars and Group Recordings are working to stream events, but getting stuck at the end of the event trying to process the VOD.
MONITORING
4 months ago - at 10/20/2025 09:27AM
We're seeing some restoration of service with our upstream provider, there's some delay with processing still but getting back to normal operation.
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