Outage in Wistia
Delays in Live, Record, and Edit products
Resolved Minor
January 28, 2026 - Started 3 months ago
- Lasted about 1 hour
Incident Report
We are aware of an incident affecting a third-party vendor that's affecting our Live, Record, and Edit products. Creating Live events may take longer than expected. Some Record and Edit actions are delayed and may fail.We are working to resolve this issue and will try to fix failed jobs when we can. Thanks for your patience.
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Latest Updates ( sorted recent to last )
IDENTIFIED
3 months ago - at 01/28/2026 08:07PM
We are aware of an incident affecting a third-party vendor that's affecting our Live, Record, and Edit products. Creating Live events may take longer than expected. Some Record and Edit actions are delayed and may fail.We are working to resolve this issue and will try to fix failed jobs when we can. Thanks for your patience.
IDENTIFIED
3 months ago - at 01/28/2026 08:40PM
We are continuing to work on a fix for this incident.
MONITORING
3 months ago - at 01/28/2026 09:34PM
We are seeing signs of recovery across the affected products and are continuing to monitor. Thanks for your patience.
MONITORING
3 months ago - at 01/28/2026 09:49PM
All services have recovered, and we have processed the backlog of Edit and Record jobs. We are continuing to monitor.
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