Outage in Wistia
Webinar attendee HLS connection issues
Resolved Minor
July 14, 2026 - Started 4 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Wistia's Live component experienced a minor incident lasting 3 hours in which some webinar attendees on HLS streams encountered audio and video buffering and stalling. The issue was traced to a third-party provider and resolved within approximately an hour, with Chrome desktop available as a workaround during that time. A fix was deployed and the situation moved to monitoring.
Some webinar attendees viewing the HLS stream may experience audio and video buffering and stalling. We are investigating the issue.
Components affected
Wistia LiveTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 days ago - at 07/14/2026 05:11PM
Some webinar attendees viewing the HLS stream may experience audio and video buffering and stalling. We are investigating the issue.
IDENTIFIED
4 days ago - at 07/14/2026 05:15PM
The issue has been identified and a fix is being implemented
IDENTIFIED
4 days ago - at 07/14/2026 05:25PM
Our third party provider is implementing a fix for this issue. If your webinar attendees are experiencing connection issues on HLS, they can try using Chrome desktop to view the webinar in realtime, which is unaffected by this issue. We will send another update when the fix has been deployed.
MONITORING
4 days ago - at 07/14/2026 06:04PM
A fix has been implemented and we are monitoring the results.
Latest Wistia outages
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