Wistia experienced media encoding delays lasting approximately 19 hours, affecting the Edit, Live, and Encoding components. A fix was identified and implemented, after which the encoding system successfully cleared its backlog of queued jobs. The incident was resolved and moved to monitoring with no further issues reported.
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We've identified and implemented a fix for an issue that is causing encoding delays. We expect delays to continue as we work through a backlog of jobs.
After implementing a fix the encoding system has caught up, we are continuing to monitor.
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